Management Team

On-site Community Management Team

Corporate Management Team

Coordinated Services Management, Inc. (CSM Senior Living Management) was founded in 1981 by Mary Elyn and Robert McNichols.  CSM was created out of a deep commitment to providing professional management of the not-for-profit senior living communities being developed by the affiliate company, McNichols and Associates — now known as MA Senior Living Design.  The mission of CSM is to improve the lives of seniors, provide access to affordable and safe housing and provide compassionate, high-quality care. 

In 2024, CSM Senior Living Management and MA Senior Living Design transitioned to new owners, Denise White, President (team member since 1983), and Dave Rawlings, Executive Vice President (team member since 1997).  Denise and Dave bring more than six decades of combined executive experience in community operations, regulatory compliance, solid financial strategy and results, and leadership and staff development.  Their hands-on leadership, work ethic, and unwavering commitment to advocating for others constitute the driving force behind the company.  They believe in the intrinsic value and dignity of all community members, including residents, staff, family members, Boards of Directors, community partners, volunteers, and neighbors.  Both CSM Senior Living and MA Senior Living Design continue to thrive and provide high-quality management and development services to the communities managed by CSM Senior Living.   

To learn more about CSM’s mission, founders, and current leadership team, visit csmmanagement.com/about.